> For the complete documentation index, see [llms.txt](https://docs.payswap.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payswap.org/zhong-guo-ren/contact-us/customer-support.md).

# 客户支持

![](/files/F2ZlizGSdVN4aSvNHWIa)

## PaySwap 没有客户支持。

如果您遇到问题，

1. 首先，请检查[故障排除页面](/zhong-guo-ren/readme/help/troubleshooting.md)以查找您的错误代码的解决方案。
2. 如果找不到解决方案，请尝试联系[PayChat 社区](https://paychat.payswap.org/#/room/%23paycom%3Amatrix.org?via=matrix.org)。

{% hint style="danger" %}
管理员绝对不会直接向您发送私信。如果有人直接联系您，例如在 PayChat 上假装代表客户支持，请立即将其加入黑名单并举报为垃圾信息。
{% endhint %}

{% hint style="danger" %}
**在任何情况下，您绝对不应该向任何人提供您的私钥或恢复短语。立即阻止并举报向您索要这些信息的任何人。**
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.payswap.org/zhong-guo-ren/contact-us/customer-support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.