Customer Support
Last updated
Last updated
If you're experiencing issues,
First, check the troubleshooting page for your error code
If you can't find a solution, try reaching out to the PayChat community.
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. PayChat pretending to represent customer support, please block them and report them as spam.
NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone who asks for them.